Company Overview Visit autozone.com website
The AutoZone company is a leading retailer of auto parts and accessories in the United States. In 2013, it was ranked #356 on Fortune's list of America's largest corporations by total revenue with over $9 billion USD. Even though they are based in Memphis, Tennessee, AutoZone has more than 5,100 stores in various cities across the country. AutoZone was founded in 1979 by Pitt Hyde, Jim L. Chapman, and David Onan.
AutoZone's business model is based on selling automotive parts to do-it-yourself (DIY) car owners. They sell over 7 million auto part numbers through the stores' catalogs, website, and mobile apps. Their stores sell over one million auto parts on average.
AutoZone has different types of distribution centers for each type of store in the United States. There are category-specific warehouses, cross-dock (transportation) warehouses, and customer service centers. All of these facilities had more than $3 billion USD in sales turnover in 2012.
AutoZone is known for their exceptional customer service, which was recognized by the National Retail Federation's 2013 Customer Service Hall of Fame Award-winning them with an Honoree award for excellence in providing customers with great treatment and support when shopping at their stores or online.