Company Overview Visit usaa.com website
Usaa is one of the largest insurance companies in the world. They specialize in insuring anything that has to do with military personnel, but they insure homeowners and car loans as well. Unlike most other insurance companies, usaa only uses one motto when it comes to dealing with their customers: treat you like family. That's what makes them so unique compared to other insurance companies—their main goal is not just about making money; they want to help out people in need financially if they ever needed it through no fault of their own.
For example, when Hurricane Katrina hit the Gulf Coast in 2005, hundreds of thousands of people were affected by floods and property damage from looting incidents across New Orleans and Mississippi. Usaa did not take advantage of this by raising insurance rates for people living in the area. Instead, they decided to help out by cancelling all monthly premiums for two months in Mississippi and one month in both Alabama and Louisiana. This shows that usaa values its customers more than profits.